Thank you for using Kyoto Gyokuro's Goen Tea Online Shop.
We apologize for the inconvenience, but we will be closed from Monday, December 30, 2024 to Saturday, January 4, 2024.
■ Final deadline for ordering for delivery by the end of the year
We can guarantee delivery within the year for orders placed by Sunday, December 22, 2024.
*Items will be shipped after payment has been confirmed. Please be careful if your payment method is set to prepayment or bank transfer.
*If you order "Custom Tea with Text Insertion", we will contact you via email to confirm images, etc. In this case, it is essential that the finished image of the product be decided by Sunday, December 22, 2024.
■About shipping at the beginning of the year
Orders placed between Monday, December 23rd and Sunday, December 29th, 2024 may be shipped in the new year depending on the order status.
Orders placed after Monday, December 30, 2024 will be shipped starting from Sunday, January 5, 2025.
We will also not be accepting inquiries by phone or email during the New Year holidays.
For inquiries by email, we will respond after Sunday, January 5, 2025.
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We are currently receiving a large number of orders, so it may take longer than usual for your items to be shipped.
Also, since December is a busy month for the transportation industry, if you have a specific delivery date in mind, please place your order early.
We will respond to inquiries and orders in the order they are received.
We kindly ask for your kind understanding.
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Our directly managed store in Kyoto will be open as follows:
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[Teramachi store/Takoyakushi store]
・Last business day of the year: Monday, December 30, 2024, until around noon
・New Year opening date: Saturday, January 4, 2025, from 13:00
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As the cold days continue, I hope you all enjoy spending some time relaxing and enjoying some tea.
Thank you very much for visiting the Goencha web shop in 2024!
We will continue to produce even more enjoyable tea in 2025, so we appreciate your continued support.
